AI Platform Giant Loses 9 Trillion Won in One Day

ServiceNow Inc. (NYSE: NOW) shares plunged 5.21% on the New York Stock Exchange on June 2, closing at $128.70 per share. The company’s market capitalization fell to roughly $132.7 billion, erasing about $6.6 billion in value in a single day.

At its annual Knowledge 2026 event, ServiceNow announced that AWS Marketplace transactions have surpassed $1 billion. It also unveiled deeper AI agent integrations with Amazon Web Services and an expanded AI control tower. To further its enterprise workflow automation strategy, the company is rolling out “autonomous workforce” AI specialists across IT, CRM, employee service and security functions.

Headquartered in California, ServiceNow provides a cloud-based workflow and IT service management platform that digitizes business processes for global enterprises. The company continues to deliver strong growth, with first-quarter 2026 revenue up approximately 22% year-over-year. CEO Bill McDermott has positioned ServiceNow as a long-term growth story built on its AI-native platform and autonomous work environment.